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Terms & Conditions

What to Include in the T&C Document

Dar Duha Perfume Store – Terms and Conditions

1. Introduction

Welcome to Dar Duha Perfume Store, an online destination dedicated to providing premium fragrances and scent products. Our website, https://www.dar-duha.ae, and our Instagram profile, @dar.duha.uae, showcase a curated collection of luxurious perfumes, incense, oud, musk, and more. By accessing our website or making a purchase, you agree to comply with these Terms and Conditions. We recommend reviewing them periodically, as we may update them to better serve our customers.

2. Eligibility

Customers aged 15 and older are eligible to use our website and make purchases. By accessing our services, you confirm that you meet this minimum age requirement.

3. Products and Services

Dar Duha offers a selection of perfumes, colognes, incense, oud, and other fragrance products. All descriptions, images, and prices of products are subject to change at any time without notice. We make every effort to display our products as accurately as possible; however, we cannot guarantee that colors or scents will be precisely represented due to individual device settings or variations in manufacturing.

4. Pricing and Payment

  • Currency: All prices are listed in United Arab Emirates Dirhams (AED).

  • Payment Methods: We accept credit cards, debit cards, and Cash on Delivery (COD) as available through the checkout process. For COD orders, full payment is not required at the time of purchase; payment can be completed upon delivery.

5. Shipping and Delivery

  • United Arab Emirates (UAE): We deliver across all emirates in the UAE. Shipping costs and estimated delivery times are provided at checkout.

  • Gulf Cooperation Council (GCC) Countries: We offer delivery to GCC countries, with shipping fees calculated based on the weight (in kilograms) of the products. The delivery timeline and costs are determined by the courier company and may vary based on the destination and service provider.

6. Return and Refund Policy

  • Return Period: You may return products within seven (7) days of receipt if they meet the return criteria below.

  • Conditions for Return: Items must be unopened, unused, and in their original packaging to qualify for a return.

  • Return Process: To initiate a return, please contact us at duha.perfume@gmail.com with your order details. Once your return request is approved, we will provide instructions for returning the item.

  • Refunds: Refunds will be processed within [timeframe, e.g., 10 business days] after receiving the returned item and verifying its condition. Refunds will be issued to the original payment method.

7. Damaged or Defective Products

  • Upon Delivery: Please inspect your order upon receipt. If you receive a damaged or defective item, notify us immediately at duha.perfume@gmail.com for assistance.

  • Post-Delivery: We are not responsible for any damage or loss that occurs after delivery. Once the product is delivered and accepted, it becomes your responsibility. We do not offer replacements or refunds for products that are damaged after delivery.

8. Intellectual Property Rights

All content on our website, including images, logos, and product descriptions, is the property of Dar Duha and may not be used without permission. Unauthorized use of our content may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law, Dar Duha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability for any claims related to product purchases is limited to the purchase price of the product.

10. Customer Responsibilities

Customers agree to use our website and services only for lawful purposes. Any fraudulent activities, misuse of the website, or attempts to harm our business may result in the termination of services and access to the website.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of the UAE.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

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